If you feel the issue you wish to complain about can be resolved with us, please contact us and ask to speak to the pharmacist.
Alternatively, we also operate a complaints procedure as part of the NHS system of dealing with complaints. Our procedure meets national criteria and our pharmacist can give you further information.
The NHS has its own complaints procedure, which is always the first step for any complaint. You can find detailed information about the NHS complaints procedure on the NHS Choices website.